Reasons to use Firstmed
- FREE Consultation
- GMC Registered Doctor
- CQC Registered Service
- Discreet, & Confidential
- Next Day Delivery Guaranteed
Branded Treatments Only
Secure Online Payment
Our Online Clinic Services
To view prices and see full list of treatments available to buy you must register first. Remember registration is free and without obligation. Check out firstmeds mobile ordering site? its been designed to make things a little easier while you are out and about.
- How does your website work?
- How long does it take to register?
- Do I have to go through this process for a repeat prescription?
- Is your service confidential and secure?
- Is your service discreet?
- Is it legal?
- How much does your service cost?
- Why can't I see your prices?
- How do you differ from other websites?
1) Submit registration form to us
2) Our doctor reviews your information
3) On approval, we then send you an email confirming your login details, together with an unique prescription code that activates your ordering pages
4) Login to our secure registered user's area
5) View our price list and order via our secure online payment system
To register now, please click here - it only takes a few minutes, is completely free and without obligation.
How long does it take to register?
Forms submitted during working hours of Monday-Friday (9am - 3pm), treatment will be approved within the hour. An email will be sent to you confirming your login details together with a link to our secure user's area where you may obtain your medication by next day delivery. If you prefer, these details can be sent to your mobile by SMS text message.
For forms submitted outside of normal working hours (including evenings and weekends ), treatment will be approved during the next business day. An email will be sent to you confirming your login details together with a link to our secure user's area where you may obtain your medication by next day delivery. Again, if you prefer, these details can be sent to your mobile by SMS text message.
Do I have to go through this process for a repeat prescription?
No. Once you have been approved for treatment, you will be able to request a repeat prescription instantly. You will also be given the opportunity to update your medical information or change your delivery details if this has changed since your initial registration.
Is your service confidential and secure?
Yes. All information you supply to us is legally protected under doctor-patient privilege. The only people who have access to your information are our doctor and pharmacist - your details will NOT be passed onto anyone else. Our online ordering system uses the latest in advanced, secure encryption technology. We employ a firm of Security Consultants to routinely review our systems and procedures to make sure they are fully compliant and up-to-date.
Is your service discreet?
Very. All treatments are sent via registered mail in plain packaging - there is nothing on the packaging apart from your address. We also have a strict anti-spam policy and we will only send you promotional offers if you have requested to be on our mailing list. If you don't want to hear from us, simply untick the box on the registration form.
Is it legal?
Yes. Under British law, provided a qualified doctor writes a prescription for your condition, it is legal to obtain treatment via the internet without a face-to-face consultation. What is against UK law is to describe treatments and/or prices prior to a consultation, online or otherwise. If you deal with a website that engages in this practice, they are breaking the law.
How much does your service cost?
Because of our lower operating costs, our service can work out considerably cheaper than that of a private doctor or clinic. We are finding that more and more NHS doctors are referring their patients to us because even when you are entitled to free treatment under the NHS, it is usually limited to small amounts per month. Increasingly, doctors are finding our service a user-friendly and cost-effective way for their patients to "top up" their monthly entitlement.
Why can't I see your prices?
To comply with current UK Government guidelines, information about prescription medicines including prices is only available once you have been approved for treatment by a qualified UK-registered doctor.
As a registered user, you will find that our prices are open and there are no hidden extras.
The service we provide for the prices advertised includes:
- Cost of private doctor's consultation
- Cost of private prescription treatment
- Postage and packaging
- Free online advice from our UK-registered Doctors 24/7
- Telephone and online customer support
- Online order tracking
- Fast-track repeat prescription service
- Full statutory consumer guarantees
How do you differ from other websites?
One of the main advantages we offer is that we are a UK-registered company. As such, we are subject to some of the tightest controls of any country in the world.
Below is a list of things to look out for when buying treatments online. For a comprehensive guide on how to buy treatments online, please click here.
1) In which country is the company you are dealing with registered?
Firstmed is a UK-registered company whereas many websites are registered in easy to hide, offshore locations. Are you sure you will get your treatment after paying?
2) Do they offer full consumer rights protection, including a money-back guarantee?
Firstmed offers full consumer rights protection, including a statutory cooling-off period - most websites do not.
3) Do they comply with Data Protection legislation?
As a UK-registered company, Firstmed complies with all current Data Protection legislation. If you are dealing with an overseas-based website, can you be certain that your personal data will be secure?
4) Do they comply with UK law?
As a UK-registered company, the doctors and pharmacies we use are subject to tight statutory controls. Bodies such as the MHRA and The Royal Pharmaceutical Society ensure that strict procedures regarding fulfillment are followed. This means you get genuine treatments that have been properly dispensed by qualified professionals.